Privacy Policy
Privacy Policy for Swift Cartz
At SwiftCartz, your privacy and the protection of your personal information are of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you shop at our store. We are committed to safeguarding your privacy and ensuring that your personal data is used in accordance with relevant laws and regulations.
This Privacy Policy applies to all users of our website and customers from the USA, UK, and international locations.
1. Information We Collect
We collect various types of information to improve our services and enhance your shopping experience. The information we collect includes:
Personal Information:
When you place an order, register an account, or sign up for our newsletter, we may collect the following personal details:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment information (e.g., credit/debit card details)
Technical Information:
We may automatically collect technical information about your use of our website, including:
- IP address
- Browser type and version
- Device information
- Pages visited on our website
- Time spent on the website
Cookies and Tracking Technologies:
We use cookies and other tracking technologies to enhance your experience and provide personalized content. Cookies help us:
- Remember your preferences
- Track browsing behavior
- Offer personalized recommendations
You can control cookies through your browser settings, but disabling cookies may limit some website features.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Order Processing: To fulfill your orders, process payments, and communicate with you regarding your purchases.
- Customer Service: To respond to your inquiries, process returns and exchanges, and assist with any customer service issues.
- Marketing: To send you promotional materials, newsletters, and offers (if you opt-in). You can unsubscribe from marketing communications at any time.
- Website Improvement: To analyze website performance, track user behavior, and make improvements to our site.
- Legal Compliance: To comply with applicable laws and regulations, including fraud prevention and data protection.
3. How We Protect Your Information
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL Encryption: Our website uses SSL (Secure Socket Layer) encryption to protect the transmission of sensitive information, such as payment details.
- Access Control: Only authorized personnel have access to your personal data, and all staff members are trained on privacy and data protection.
- Payment Security: Payments are processed securely through 2Checkout (Verifone) and other trusted payment gateways that comply with the highest security standards, such as PCI DSS.
4. Sharing Your Information
We may share your personal information with trusted third-party service providers who assist us in operating our business. These may include:
- Payment Processors: To process transactions securely (e.g., 2Checkout (Verifone)).
- Shipping Providers: To deliver your orders.
- Marketing Partners: For sending promotional content (only with your consent).
We do not sell, rent, or trade your personal information to third parties. Any data shared with third parties is strictly for the purposes outlined above, and these parties are required to protect your data in line with our privacy policy.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: If you believe your information is incorrect or incomplete, you can request to update it.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Opt-out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
If you wish to exercise any of these rights, please contact us at contact@swiftcartz.com.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, and reporting requirements. Once it is no longer needed, we securely delete or anonymize your information.
7. International Transfers
As a global business, we may transfer your personal information to countries outside of your own, including to our servers and third-party service providers. These countries may have different data protection laws than your home country, but we ensure that appropriate safeguards are in place to protect your information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
We will notify you of any material changes to this Privacy Policy by updating the “Last Updated” date on this page and, if necessary, providing a more prominent notice (such as an email notification).
9. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:
- Email: [contact@swiftcartz.com]
- WhatsApp: +92-303-6223605
We strive to respond to all inquiries as quickly as possible, typically within 24-48 hours.
Additional Notes:
- GDPR Compliance (For EU Customers):
If you are located in the European Union, your data will be processed in compliance with the General Data Protection Regulation (GDPR). You have the right to access, correct, or delete your personal data, and you may also withdraw consent at any time. - Cookie Management:
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and provide personalized content. By using our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.
